Apple has just introduced a brand new laptop that is getting a lot of attention… Meet the MacBook Neo, Apple’s most affordable MacBook ever! Starting at $1,149NZD or $979NZD with education savings, Apple have finally created a competitor for mid-range Windows laptops!

For years, MacBooks have been known as premium devices with premium price tags. The Neo changes that by offering the familiar Apple design, macOS experience and strong battery life at a much more accessible price. In this MacBook Neo buying guide, we will look at what the laptop offers, how it compares to other computers in the same price range, and whether it might be the right laptop for you!

Performance That Handles Everyday Tasks Easily

The MacBook Neo runs on Apple’s A18 Pro chip, which includes a 6-core CPU, a 5-core GPU, and a 16-core Neural Engine for AI and modern computing tasks.

For everyday activities such as browsing the web, working on documents, streaming content, or editing photos, this chip delivers fast performance! Everything feels smooth and responsive. Apple even claims the Neo can be up to 50% faster for common tasks than some popular Intel Ultra 5 chipset laptops!

When you compare that to many laptops in the same price range, the MacBook Neo starts to look like a very good deal. Many budget laptops focus on cutting costs with slower storage or lower-powered processors. Apple has instead focused on efficiency and smooth everyday performance!

A Display and Design That Feel Premium

Another area where the MacBook Neo stands out is its display and build quality. The laptop features a 13-inch Liquid Retina display with a 2408 x 1506 resolution and up to 500 nits of brightness. Which is brighter and sharper than many laptops in the same price category! The laptop also uses an aluminium body and weighs 1.23kg, which makes it lightweight and durable at the same time!

If you compare this to many budget/mid-range Windows laptops that often use plastic builds or lower resolution screens, the MacBook Neo immediately feels like a more premium device. For students or everyday users who want something reliable and well-built, this is one of the biggest advantages highlighted in this MacBook Neo buying guide!

Battery Life That Lasts All Day

Battery Life is another area where Apple laptops tend to perform well. The MacBook Neo can deliver up to 16 hours of battery life, which means most people can get through a full workday or school day without needing to charge!

Many laptops in the same price range struggle to reach that level of efficiency because they rely on less efficient processors. Apple’s hardware and software integration allows macOS to run very efficiently on the A18 Pro chip, which helps extend the laptop’s battery life!

If you want a laptop that can last all day, the MacBook Neo has you covered. It’s one of the key highlights in this MacBook Neo buying guide!

How It Compares to Other Laptops in the Same Price Range

If you are shopping for a laptop around this price point, you will likely see options from brands like HP, Lenovo, and Acer with Intel Core i5 or AMD Ryzen processors. These can be solid laptops, but they often compromise on things such as display quality, battery life, or build materials. However, if you prefer the Windows operating system, we have a range of recommended ASUS computers that we are currently offering a FREE SETUP for until April 10th! Check them out!

The MacBook Neo takes a slightly different approach. Instead of offering the highest raw performance, Apple focuses on balance. You get a bright display, excellent battery life, smooth macOS performance, and a premium aluminium design all in one device!

Compared with high-end Apple laptops like the MacBook Pro, the Neo does have fewer features and less raw power. However, for everyday tasks, it still delivers a very capable experience. The MacBook Neo is such a well-balanced laptop!

Final Thoughts

The MacBook Neo is an interesting addition to Apple’s laptop lineup. It brings the Mac experience to a lower price point while still keeping the design, battery life, and smooth performance that MacBooks are known for.

For students, home users, or anyone upgrading from an older laptop, it would be a very solid choice. If you are looking for a reliable everyday laptop that feels premium without the typical MacBook price tag, the Neo is definitely worth considering! Many notable tech reviewers, such as Marques Brownlee (MKBHD) and Dave Lee (Dave2D), have sung high praises for the Neo, with some reviewers already dubbing it “Laptop of the Year”!

Hopefully, this MacBook Neo buying guide has helped steer you in the right direction as you search for a new laptop. If you are unsure whether it is the right device for you, the team at Geeks on Wheels are always here to help you choose the right computer and get everything set up properly! Happy shopping!

Have you seen a colourful new button pop up on the Microsoft products you use… Please give a warm welcome to Microsoft’s new AI tool, Copilot! Built directly into Microsoft apps like Word, Excel, PowerPoint, and Outlook, Copilot is designed to help you get more done. All without needing to be a tech expert or spend hours figuring things out!

Instead of learning new software or complex shortcuts, Copilot works by letting you ask for help in plain language, just like it’s a friend! Below, we’re breaking down five of the best features of Copilot, what they actually do, and why they can make your everyday computer tasks a whole lot easier!

Natural Language Prompts That Feel Easy and Familiar

One of Copilot’s biggest strengths is how natural it feels to use! You don’t need to remember specific commands, technical terms, or where things are hidden in menus. Just type or speak your request as if you were asking a person for help!

This is a big shift from how most software has worked in the past. Instead of learning how the program thinks, Copilot adapts to how you think!  You can ask it to summarise a document, explain something in simple terms, or rewrite text, all without worrying about wording things “correctly”.

For people who don’t consider themselves tech-savvy, this is huge! Just like other AIs, it removes a lot of the intimidation that comes with powerful software and makes everyday tools far more accessible!

Here are some prompts to try:

• “This feels messy. Can you clean it up for me?”
• “Does anything here look wrong or confusing?”
• “How would you explain this to someone who knows nothing about the topic?”

Smarter Writing and Editing in Microsoft Word

Writing can be one of the most time-consuming parts of using a computer… Especially when you’re trying to get the tone just right. Copilot helps in Word by drafting content, rewriting paragraphs, summarising long documents, and polishing wording so it reads and sounds just how you want it!

It’s particularly useful when you know what you want to say but struggle with how to say it. No need to be a pro writer! Copilot can turn rough notes into a structured draft, simplify complex language, or adjust the tone depending on the situation. You always get to review and edit the result, so don’t stress, you still have the final say!

So next time you’re working on reports, letters, schoolwork, or personal documents, use Copilot to remove the “blank page” problem! It doesn’t replace your ideas; it just helps you easily express them with far less effort.

Here are some prompts to try:

• “Rewrite this document to sound more professional and concise, while keeping the original meaning. Improve clarity, fix grammar, and reduce repetition.”
• “Summarise this document into 5 clear bullet points highlighting the key takeaways for someone who hasn’t read it.”
• “Rewrite this content for a non-technical audience. Use plain language, short sentences, and avoid jargon.”

Making Excel Easier to Understand and Use

Excel is incredibly powerful, but it’s also one of the most intimidating programs in the Microsoft suite. Many people only scratch the surface because formulas, charts, and data analysis can feel overwhelming. However, with the addition of Copilot, this helps bridge that gap by letting you ask questions about your data in plain language.

Instead of trying to figure out formulas or graphs yourself, you can ask Copilot to summarise trends, explain what a table means, or create a simple report from your spreadsheet. Making it much easier to understand what your data is actually telling you.

This is ideal for small businesses, home users, and anyone who uses Excel occasionally, saving a huge amount of time. It turns Excel from this stressful, complicated tool into something genuinely helpful, without requiring you to become an expert. Adding this AI help to Excel is definitely one of the best features of Copilot!

Here are some prompts to try:

• “Analyse this spreadsheet and tell me any key trends, patterns, or unusual values. Summarise the insights in plain English.”
• “Create the formulas needed to calculate totals, averages, and percentage changes for this data. Explain what each formula does.”
• “Create a clear chart that shows the main trend in this data and suggest the best chart type to use.”

Faster, Cleaner Presentations in PowerPoint

Creating presentations often takes far longer than expected. Even when you know your topic, turning notes into clear slides and speaker notes can be a slow, drawn-out process. Copilot then comes into play, just like an assistant. It’s great at generating slide outlines, summarising content, and writing speaker notes based on your existing information. What a huge time saver, right?! Less time formatting slides and more time focusing on the message you want to deliver!

Whether it’s for work, a club meeting, or a personal project, Copilot helps you get to your final result much faster. PowerPoint has been around for decades, and now Copilot is giving it a modern boost! It keeps things simple while still helping you produce presentations that are organised, clear and professional! Or maybe just a little more chaotic if that’s a bit of you…

Here are some prompts to try:

• “Create a 6–8 slide presentation on this topic. Include a title slide, key points on each slide, and a short conclusion. Keep the tone clear and professional.”
• “Summarise this document into a slide deck. Use concise bullet points, suggest slide titles, and highlight the most important information.”
•  “Rewrite these slides to be more engaging and easier to read. Reduce text, improve flow, and suggest where visuals or icons would help.”

Email & Organisation Help in Outlook

Wouldn’t it be nice if dealing with pesky emails took way less time? Long threads, unclear action items, and constant back-and-forth messages can quickly pile up. Summarising email conversations, highlighting important points, and drafting replies when needed are just some of the many uses Copilot can help you with!

Copilot is especially useful when you’re catching up after time away or trying to quickly understand what’s going on in a long thread. Copilot can point out what needs action and help you respond clearly without starting from scratch. By reducing the mental load of email management, you can now stay organised and spend less time in your inbox. That alone can make a noticeable difference to how productive your day feels!

Here are some prompts to try:

• “Draft a polite and professional reply to this email. Keep it concise and friendly, and include clear next steps.”
• “Summarise this email conversation. Highlight key decisions, action items, and who is responsible for what.”
•  “Rewrite this email to sound more confident and professional, without sounding abrupt or rude.”

The best features of Copilot all focus on one thing: making everyday tasks easier. Instead of spending time figuring out how to use software, you can focus on what you actually want to achieve.

Like any new technology, Copilot can feel unfamiliar at first, especially when it appears after an update with little explanation. A bit of guidance can make all the difference when it comes to getting comfortable with new tools.

We help everyday Kiwis understand and use technology with confidence. Whether you want any help learning how to use it properly, or making sure your device can handle modern software, we’re here to help. Because technology should work for you, not against you!

Update your device!

If you read our blogs or emails regularly, then you’ve probably had enough of us telling you to update your computer.
With the Windows 10 EOL having been and gone, we spent a lot of 2025 reminding people to update.

But, even if you’re using a Mac or a Windows 11 device, you need to stay on top of updates.

Not surprisingly MacOS and Windows 11 have already rolled out updates in 2026. There have also been security patches and updates released for Microsoft Office, Google Chrome and other popular programs. Updates are constant and if you don’t keep up to date, then your device could be at risk. To check for updates to your operating system it’s simple. On Apple devices, go into Settings > General > Software Update > Update Now. On Windows devices go to Start > Settings > Windows Update, then click Check for updates. There are some other ways which are listed in this handy blog.

Still using Windows 10? It’s time to make the transition because extended security updates won’t be around forever, and your device will start to fall behind. Speak to the team about options today!

Backup your files

When was the last time you backed up your device? Keeping a backup of your precious files is an important step many of us overlook. Sadly photos, documents, and files can disappear without warning for a range of reasons. Due to things like accidental deletion, hardware failures, power issues, ransomware, or malware attacks. These events often happen without any warning. Recovering your data can be very difficult or even impossible! This means it’s the perfect inclusion on our 2026 tech checklist. Whilst backing up your files, take the time to organise things so they are easier to find down the line.

Incorporating regular backups into your tech routine is a great way to protect yourself from surprises! Whether you prefer cloud backups, external hard drives, or a mix of both, having a recent backup ensures your files are safe, no matter what happens. Your data is at greater risk if not backed up. Make backing up a habit in the new year, it’s definitely a smart move!

Backups can be physical, on external hard drives or cloud-based, using storage plans with providers like Apple’s iCloud, Google Drive or Microsoft’s OneDrive — these are technically called data synchronisations and are not as secure as true backups. If you delete a synced file from OneDrive, this file is deleted everywhere. That means that if a file is accidentally deleted, you don’t have a copy of it saved elsewhere.

Important Reminder

Using a hard drive or USB? Connect the drive or USB to your computer and use the built-in backup tool. (Time Machine for Mac or File History for Windows). Just remember to store your backup separately and avoid leaving it plugged into your device all the time. If a power surge were to happen or a virus found its way into your computer, it could potentially jump onto your backup drive.

Ensure your antivirus is active

Is your antivirus active? Have you even checked? Start 2026 with 100% peace of mind.
First of all, you’ll need to be sure that you have a premium antivirus installed. We recommend Malwarebytes Premium.

If you already have antivirus software on your device, ensure it’s active. Simply open up the software, and you should see a banner that says something like secure, active or protected. If the banner says activate or renew, your antivirus protection may have expired. For more details relevant to your specific antivirus software, we’ve put a list together here.

Whilst you have your antivirus open, run a system scan of your device to check for any unwanted viruses. If the scan finds anything, follow the onscreen steps to fix it. If a serious virus or malware is detected, give us a call for a thorough device clear-out and virus removal.

Review and update your security

When did you last update your passwords? Have you enabled 2FA or MFA on all of your important accounts? What private information can people find out about you from your online profiles?

The new year is the perfect time to review all of this. If you’d like to know if your login details have been compromised in a data breach, we suggest checking on the website haveibeenpwned.com. This website will let you know if your login details have been released in a data breach. If they have don’t be alarmed. Just make sure to update your passwords and enable MFA on any of the affected accounts.

• Review your passwords – Make sure you’re using a different one for each login and update any compromised details with new strong passwords.
  
• Enable 2FA/MFA on all accounts – For important logins, like banks, email accounts, social media platforms and any accounts with personal information, this is a must-do.
  
• Review your privacy settings – Do people really need to know your whereabouts and personal information? Consider updating your privacy settings for your social media profiles so only people you know can find out information about you. You can even stop strangers from sending you unwanted friend requests.

Need help upgrading your operating system or getting your security in order, well Geeks on Wheels is the perfect team to help. Our devices give us access to our finances, communication,  healthcare and businesses or work, so ensuring they are safeguarded and ready for the year ahead is important. You wouldn’t drive an unserviced car, don’t treat a computer any differently. Let the experts tick off your 2026 tech checklist. Book today!

While we can’t answer all of those, we’ve put on our thinking caps and pulled together some tech predictions for 2026. AI is impossible to ignore, but we’ve made a conscious effort to look beyond the hype. Exploring what else might shape the tech landscape next year.

Rising Component Prices

We’ve already seen the cost of RAM begin to skyrocket, rising nearly 50 percent in the latter stages of 2025. This tech trend is expected to continue into 2026. Other components, including storage and GPUs, are also increasing in price. This is largely driven by the rapid growth of AI, which requires enormous amounts of computing power. Current supply chains are struggling to keep up.

Globally, data centre capacity is expected to triple by 2030, and all of that expansion requires vast amounts of hardware. As a result, consumers are increasingly taking a back seat while large commercial clients are prioritised. Earlier this year, Micron, one of the world’s leading memory manufacturers, confirmed it would stop producing its Crucial line of consumer RAM and SSDs. The company has instead chosen to focus on meeting demand for high-powered artificial intelligence hardware.

“The AI-driven growth in the data centre has led to a surge in demand for memory and storage. Micron has made the difficult decision to exit the Crucial consumer business in order to improve supply and support for our larger, strategic customers in faster-growing segments,” said Sumit Sadana, EVP and Chief Business Officer at Micron Technology.

What does this mean for consumers?

If you’ve been thinking about upgrading your device, waiting may not be your friend. Prices are unlikely to soften in the short term.

More Autonomous Robots

Autonomous devices are going to be one of the main tech trends of 2026. They are becoming more common, from warehouse robots and cute delivery bots to automated production lines and fully autonomous cars. While robots have often felt like a gimmick in the past, 2026 is likely to see more meaningful adoption. This is especially true in industrial and logistics environments.

As AI systems improve, autonomous robots are becoming better at learning, correcting mistakes, and adapting to complex tasks. Large warehouses, manufacturing facilities, and supply chains are expected to lean further into automation to improve efficiency and reduce labour shortages. Fully driverless vehicles will continue to expand in controlled environments, such as delivery routes, mining, and transport hubs. That said, widespread consumer adoption is still likely to be slow, with regulation, safety concerns, and public trust remaining major barriers.

2026 Tech Predictions – Improved Cybersecurity

AI has introduced new security risks, including voice cloning, video deepfakes, and more convincing phishing scams. However, it’s also becoming one of the most powerful tools on the defensive side.

AI-driven cybersecurity systems can automate threat detection, analyse vast amounts of data, and respond to attacks far faster than traditional tools. By learning normal behaviour patterns, AI can identify unusual activity and flag potential threats early.

AI won’t replace human analysts in 2026. What we do expect is banks, cybersecurity firms, and antivirus providers to roll out more AI-powered protection features. This doesn’t eliminate risk, but it does help level the playing field in what has become a constant back-and-forth between attackers and defenders.

Renewed Energy for the “Great Log Off”

This one comes with a disclaimer: personal opinions may apply.
With social feeds increasingly flooded with AI-generated content, ads, and recycled trends, 2026 could mark a shift towards more intentional tech use. Not a mass digital exodus, but a growing desire to disengage from platforms that no longer feel rewarding.

Gen Z and Millennials are increasingly aware that endless scrolling, shortened attention spans, and unrealistic online content can take a toll on mental health. While people aren’t about to delete every app overnight, we may see more users curating feeds, setting boundaries, or stepping away from certain platforms altogether in favour of real-world connections.

AI Everywhere (Whether You Like It or Not)

In 2026, avoiding AI will be nearly impossible. If you weren’t a fan of Microsoft’s Copilot rollout, brace yourself. AI is expected to be embedded into most major apps, websites, and devices by default. From drafting emails and managing calendars to shopping recommendations and customer support, the amount of effort required from users will continue to shrink.

That said, AI fatigue is real. While convenience is a major selling point, not everyone is comfortable handing over more control, data and personal information. Expect a growing tension between automation and user choice, with people becoming more selective about when AI helps and when it gets in the way.

What this means for everyday tech users

Tech in 2026 is getting more powerful, more expensive, and more complex. From rising hardware costs to AI baked into everyday devices, staying on top of it all is becoming harder for everyday users. That’s where Geeks on Wheels can help. We make technology reliable, secure, and easy to use, whether that’s through device upgrades, performance checks, security advice, or getting everything set up properly from the start. Call today to get the help you need!

Hard Drive Replacement – The most common computer repair

By far the most common computer repair we do here at Geeks on Wheels is hard drive replacements. The hard drive is a major component of your device and extremely important to its everyday use. Basically, every task you do on your device requires the computer to access information on the hard drive in some capacity. This gradually wears down your hard drive. This is especially true for older Hard Disk Drives. These have moving parts, which are susceptible to damage.

Thankfully, most newer laptops have SSDs. These do not have moving parts and are therefore less likely to require replacement or repair. However, they do have a set lifespan, and due to the high frequency of use, even SSD’s can fail. So there it is, the most common computer repair is a hard drive replacement. Take care of yours by following a few simple steps.

Fresh OS Install

What does that even mean? Well, every device has an operating system. Phones, laptops, PC’s. They all have one. If you’re reading this on your phone, it’s likely either Android or iOS, if you’re on a laptop or computer, it could be Windows, MacOS, Linux or even ChromeOS. It’s a good idea to know what OS your device is running.

So now that we’ve established what exactly an OS is, why would you need to freshly install one? More importantly, why would it be one of our most common computer repairs? An OS fresh install is one of the best resolutions to software issues that just won’t seem to budge.

If your system is really not playing ball, it could be several underlying issues. Things like a corrupted OS, frequent crashes, blue screens, persistent malware or a device slowdown. These are all issues that could potentially be resolved with a fresh install. Computers can often get full of bloatware, unnecessary files, registry errors and clutter.
Sometimes the best way to fix all that is a fresh install. That is why it is one of the most common computer repairs. It’s an effective way to solve a number of problems.

Battery Replacement

Have you been thinking, “My battery isn’t lasting as long as it used to”? Or perhaps you’ve noticed a swelling in your laptop? Well, that’s a sure sign that your laptop needs a battery replacement. Seriously, if you ever notice a swelling near the battery, then get it sorted immediately. It’s not only bad for your device but also a genuine danger and fire hazard.

The reason batteries fail can vary; sometimes it’s due to improper use, spillages or leaving your device constantly plugged in. But, for the most part, it’s usually just the battery reaching the end of its functional lifespan. Batteries typically have a cycle count; you can check yours on your device.

Once this cycle count is reached or even before, sometimes, your battery performance will decline. That’s when you might need a battery replacement, making it one of the most common computer repairs.

Power Supply – Common computer repairs

Power Supply Unit (PSU) replacements are another common job we see at the Geeks on Wheels workshop. We wouldn’t repair the actual power supply; instead, we would replace the whole component. The PSU is the part of a PC that converts high-voltage power from the wall into the DC power needed for your computer components. It regulates and distributes a steady flow of power around your device.

Why would your power supply need replacing? Power supplies can fail due to a number of reasons, including ageing, power surges or power cuts. Some users might just want to upgrade to a newer, more efficient PSU. A failing power supply can cause random shutdowns, crashes and prevent your computer from turning on. As your power supply is a vital component of the computer, which can cause serious harm to other components if it fails, it’s worth ensuring it’s in good functioning order.

Cleaning, Repairing and Maintaining

When you group these together, they might just take top spot for the most common computer repairs. Whilst they don’t always involve the repair of a component, if you’re going by the textbook definition “to restore something damaged or broken to good working order” then you could classify a good clean as a repair.

We’ve seen devices clogged with years of dust and debris, slowing them down, causing overheating and reducing performance. By cleaning a computer’s fans and core components, we can often improve the device’s overall performance and help ensure its longevity. So we have to count that as one of the most common computer repairs. Simple but effective. Other common repairs are a bit less hardware-related, things like removing malware, updating software and fixing connectivity and syncing issues are all other common tech repairs we see daily.

Repairs are common for tech devices, from swapping out parts to servicing and maintaining key components. But taking good care of your device can help extend the lifespan of those core components and the overall computer. We can help with every step of the process – Book in for a routine checkup of your device today!

Ever asked yourself, ‘Are refurbished computers good?’ The answer is yes. When you buy from a reputable source, refurbished computers can be just as reliable as new ones. In recent years, more people are choosing alternatives to expensive brand-new devices by buying refurbished or second-hand computers. Whether you’re a student on a budget, a business looking to stretch your IT spend further, or someone who wants a reliable laptop without the premium price tag, refurbished and second-hand tech is a practical choice.

In this guide, we’ll answer the most common questions people have when considering buying refurbished or second-hand computers, including how refurbished devices differ from standard used devices, how much you can save, what risks to watch for, and how to make sure you’re getting a computer that will last.

What “Refurbished” Actually Means (vs Second-Hand)

There is often confusion about what refurbished computers are, especially when people compare them to second-hand devices. Both have had previous owners, but the level of inspection, testing, and repairs is very different.

A refurbished computer is professionally restored to full working condition. This process usually involves cleaning, thorough testing, and repairs as needed. Performance upgrades are sometimes included. Meaning, refurbished computers often come with warranties and return policies, providing buyers with peace of mind.

Sellers usually sell second-hand computers as they are, without any testing or guarantees. You’ll often find them on Marketplace and Trade Me. A downside to buying second-hand is that you have to be more wary that the seller might not know much about the device or how well it works. Putting more risk in the buyer’s hands. You’ll also want to be aware of scams when purchasing on these platforms.

Why Buying Refurbished or Second-Hand Makes Financial and Practical Sense

For most buyers, the biggest advantage of buying refurbished or second-hand computers is the savings. A refurbished laptop or desktop is often significantly cheaper than buying the same device brand new. Depending on the age and model, it is common to save anywhere from 30% to 70% compared to the original retail price. You could potentially strike a deal on a better refurbished computer for cheaper than if you spent the same money on a lower-end new one!

Whether your budget is small or large, buying refurbished or second-hand computers can offer great value for your dollar. Your family or business could snag some good quality, affordable tech at a fraction of the retail price!

Common Myths About Buying Refurbished or Second-Hand

There are still several myths surrounding refurbished and second-hand computers. A common belief is that refurbished devices will not last long. In good news, that’s not true! Many refurbished models come from corporate or government fleets where the devices were designed for long-term continuous use.

Many people assume that second-hand computers are old and worn out, but techlovers often sell them simply to upgrade. It’s just important to ask the right questions of the seller before you make the decision to buy.

Another concern people have is that buying refurbished or second-hand means having no support or warranty. Private second-hand sales often provide no protection, but refurbished devices are usually sold with warranties that can range from three months to a year or more. On some platforms, you might even be able to purchase buyer protection, adding an extra safety net.

Lastly, another assumption is that a low price always equals good value. If a device is suspiciously cheap, especially in a private sale, there is often a reason. The device might be broken, missing essential components, or even stolen. You know what they say… If a deal looks too good to be true, it probably is.

How to Buy Safely (Refurbished or Second-Hand)

Now, let’s go over a few questions you should ask before hitting Pay Now.

Ask how long the previous owner used it.

This can give you an idea of the remaining lifespan of its internal components, especially the battery.

Ask the seller for details about its condition.

Photos don’t always reveal every physical defect on a used device. Ask questions like, Are all the ports working? Is there a sticky key? Does it have scratches, or is the rubber strip (that protects the screen from the keyboard) worn down or crumbling? Can the seller send you a photo of the laptop with the screen turned on?

For refurbished computers, ask about the repair and replacement history.

Check which parts the seller has replaced and what work they’ve done on the computer. Also, double-check exactly what’s included in the sale. The last thing you want is to pay for a laptop that doesn’t even come with its charger. It is also important to check out the seller’s reputation and the length and clarity of the warranty.

Make sure it comes with a valid product key for the operating system.

This tip is just if you’re purchasing a Windows device. This is usually found on a sticker on the laptop itself. If not, request a paper copy. If the seller can’t provide one, or only offers it as a digital text file, that’s a red flag, and the OS could be counterfeit, stolen, or pirated. 

Who Should Consider Buying Refurbished or Second-Hand

So if you’re wondering, what’s best for me? Here’s some info to help find out.

Refurbished computers will suit you if you’re looking for reliability and support. Making them ideal for students, professionals, and home users. They also offer great savings for organisations upgrading multiple devices.

Second-hand computers are ideal for buyers who are confident in checking a computer’s condition or making small repairs themselves. They can be a great low-cost option for people who only need basic performance. The trade-off is taking on more risk and usually having no formal support after purchase.

In conclusion, buying refurbished or second-hand computers can be a smart way to save money without sacrificing performance. Refurbished devices offer the closest experience to buying new by providing testing, repairs, fresh software installations, and often a warranty. Obviously, the most important thing is that you get the most out of your computer, and we can help with that. Give us a call on 0800 424 335!

Second-hand computers can be the most affordable choice of all and can work extremely well, provided the buyer takes the time to evaluate the device and the seller carefully. With a bit of research and now knowing a few important questions to ask, hopefully you’ll find a computer that serves you well for years to come and at a fraction of the price of a new one!

Are you trying to decide if it’s better to repair a computer or replace it? We’ve put together a few key points to help you make the right choice. There are several factors that can determine whether it’s better to repair a computer or replace it. These include software compatibility, physical components and the age of your device. Repairs can range from simple jobs like replacing a laptop battery to more complex challenges like motherboard problems. Everyone’s tech is at a different stage in its life cycle. We hope this blog from Geeks on Wheels helps you make the best decision.  

Key considerations: repairing or replacing a computer 

Can my device run the latest operating systems?

One of the biggest factors in deciding whether to repair or replace a computer is whether it can run the latest operating systems. It’s important to stay up to date for a number of reasons. As Windows and macOS continue to release new versions, older hardware can struggle to meet the minimum requirements. If your device can’t install the newest system updates, you may start missing out on new features. You could also lose security improvements and compatibility with modern software. This limits what you are able to do with your computer, even if the hardware is still functional.

No one wants a computer that won’t load their favourite apps and doesn’t protect them from scams, right?

Windows 11 exemplifies this; it introduced much tighter hardware requirements. Many perfectly working devices from as recent as 2016 or 2017 can’t upgrade to Windows 11. If you’re deciding whether to repair or upgrade a computer, this is a big factor in your decision-making. Spending money to repair a machine that can no longer run modern software wouldn’t be a good investment. This is especially true in the long term.

Do you know what operating system version your device is running? This is an important question to ask yourself. It can help you decide whether it’s better to repair a computer or replace it.

Windows 10 end of support is particularly unique. If you aren’t aware, this happened in October of 2025 and had some pretty substantial hardware requirements. If you’re still running Windows 10, check if your device can upgrade to Windows 11. We have a handy guide outlining all the steps. The team at Geeks on Wheels can talk you through the process if needed.

For macOS, if your MacBook is older than a 2020 model, it’s likely unable to run the latest macOS software. Older devices may not support Tahoe. This carries the same implications as not being able to upgrade to Windows 11. You may miss out on new features, security improvements, and compatibility with modern software. So if your MacBook is older than a 2020 model, it might be more worthwhile to replace it. Repairing it may not be the best investment.

Does hardware age make a difference?

The age of your computer and its components is a major factor in determining whether it’s worth repairing. Even well-maintained devices have a practical lifespan, and as components age, they can become slower and less dependable. While a repair might restore your computer, older hardware has limits. It could be nearing what it can realistically handle.

As computers age, internal components naturally wear out. This means hard drives can start developing bad sectors, and cooling systems may become less effective. Older CPUs and RAM might also struggle with modern software demands. You might be able to replace one part, but that doesn’t change the age of the rest of the system.

Performance is another key consideration. Even if an older computer can technically run modern software, it may do so much more slowly. Browsers, apps, and operating systems are designed with newer hardware in mind. Tasks like video meetings, large spreadsheets, online learning platforms, and even everyday browsing can begin to feel sluggish.

If your computer is causing frustration or slowing down productivity, it could be a number of factors. Overheating devices that simply need a thorough clean or computers infected with malware, both perform at sub-optimal levels. This could be the case for yours, if so, Geeks on Wheels can help.

At the end of the day, there is no universal age at which a computer must be replaced; rather, the decision should be based on a combination of its age, performance, maintenance costs and whether it still meets your needs. However, HP states that the typical lifespan of a laptop is 3 to 5 years, while a desktop ranges from 3 to 8 years.

Desktops vs Laptops vs NUCs: Which Makes the Most Sense to Repair or Replace?

When you’re weighing up whether to repair or replace a device, the type of computer you own plays a major role. Desktops, laptops and NUCs each have different lifespans, upgrade potential and cost-to-benefit considerations, so the right decision can vary widely depending on what you’re using.

Desktop Computers/PCs

Desktops are often the most cost-effective out of the bunch to repair, generally offering the best long-term value. Their components are modular, widely available, and often easy to replace. This means that a failing power supply, sluggish hard drive or ageing graphics card can usually be swapped out at a relatively low cost without replacing the entire machine.

As technology advances, desktops also deliver more flexibility for upgrades. Parts of the computer can be swapped out for better alternatives, slowly improving performance and extending its usable life. Because of this, desktops are often the better choice to repair in comparison to laptops or NUCs, which have less repair flexibility.

Laptops

Laptops are more compact and convenient, but that design comes with trade-offs. Many manufacturers solder components in place, limiting upgrade options and making repairs more labour-intensive. Common fixes like replacing a battery, keyboard or screen can be worthwhile, especially on higher-end models.

However, once a laptop begins showing multiple issues, slow performance, poor battery life, and support for newer operating systems, repair costs can quickly approach the price of a good replacement. In general, laptops may make financial sense to repair up to around 4 to 6 years old, sometimes even longer. This depends on model, condition and value, but beyond that, replacement often becomes more cost-effective.

NUCs/Mini PCs & All-in-One (AIO)

NUCs and other compact desktop replacements are great for saving space and power, but their small size limits their ability to be upgraded/repaired. Some models allow for small upgrades, but many important components can’t be changed

Because of this, the decision to repair usually depends on the cost and nature of the fault. In many instances, replacing the unit is the better investment. NUCs typically have a lifespan similar to laptops, 3 to 5 years of strong usability, depending on the usage and model, before limitations start to outweigh the benefits of repair.

All-in-one computers combine the screen and internal components into one unit, saving space, but similar to NUCs, they limit upgrade and repair options. While some models allow RAM or storage replacements, many major components are difficult or uneconomical to fix. As a result, if an AIO develops serious issues or shows its age, replacing it is often more cost-effective than repairing it.

Prices

As mentioned above, due to desktops being more flexible with interchangeable parts, it often makes sense to repair them. However, the consensus for laptops and NUCs is that if the repair costs 50% of the price of a new, comparable computer, it’s likely more cost-effective to replace the device.

So when deciding whether to repair or replace your computer, it comes down to value, practicality, and how well your device can keep up with today’s software and performance needs. Older hardware, unsupported operating systems, and rising repair costs can all make replacement the smarter long-term investment. On the other hand, devices that still have strong performance, upgrade potential, or affordable repair options, especially desktops, can often be repaired cost-effectively.

At the end of the day, the best choice is the one that keeps your tech reliable, secure, and able to handle the tasks you need. If you’re unsure, getting a professional assessment from Geeks on Wheels can help you decide where your money is best spent and whether your device still has life left in it.

Are you looking for the best gaming laptops or simply want to know how to buy a laptop and what specs to consider? Our laptop buying guide has got you covered. From going over important things to consider, to explaining each laptop spec and its individual role! Ultimately, our tips for buying a laptop should help guide you towards making the right choice based on your own needs! So, if you’re looking to buy your child their first laptop or upgrade your own, read along!
For a detailed, specific guide to BYOD Devices for School and Uni – check out our guide!

Don’t miss our ASUS Free Setup promo running now until November 7th 2025. The perfect chance to get your new computer set up, sorted and ready to go!

What are the functions of an operating system?

When purchasing a new laptop, you’ll first want to consider what operating system you want. You may already have a preference.

For example, if you already own an iPhone and Apple Watch, it makes sense to stick with the Apple ecosystem. In that case, macOS is likely your best fit.

Apple macOS is known for its sleek and stylish design and Apple ecosystem integration. However, macOS laptop’s are also priced on the higher side and the newer models lack ports. So it’s worth weighing the pros and cons before making an executive decision.

If you’re hunting for the best cheap laptop for your child’s first laptop for school, a budget-friendly Chromebook running Google’s Chrome OS could be a smart idea. Chromebooks are cheap but reliable, sturdy and often schools use Google Workspace in the classroom.  

If you’re considering a Microsoft Windows laptop, you can be sure you’ll get excellent software compatibility, a wide range of laptop choices, and great specs for the price. It’s also worth noting that Windows 10’s end of life is just around the corner, so you’ll need to make sure the laptop you choose is up-to-date and running Windows 11.

What is the best CPU for gaming?

Essentially, the CPU (central processing unit) is the brain of your computer. It helps your laptop perform tasks. What type of CPU you have will determine how well those tasks are performed.

The CPU you choose will depend on your specific needs, so it’s worth taking the time to figure out exactly what those are. That’s where this laptop buying guide comes in handy!

If you’re a casual laptop user, who has basic needs and you’re scoping the internet for the best cheap laptop to suit said needs, then you’ll be okay with a simple Intel Core i3. However, please keep in mind that this doesn’t always land as a cheap option.

On the other hand, if you want a good middle-ground laptop with decent laptop specs and reliable performance across a range of tasks, go for an Intel Core i5.

If you’re studying graphic design, searching for the best laptops for students or you’re an avid gamer hunting for the best gaming laptops, then you’ll want a CPU good for these demanding needs. A Intel Core i7 or Intel Core i9 CPU would be a great choice for gamers, video editors, graphic designers and even engineers.

What is the importance of RAM in a computer?

A laptop’s RAM (random access memory) is responsible for storing the data your CPU needs to carry out tasks, such as surfing the web or playing games. So, the more capacity your RAM has the better it can handle multiple tasks and run smoothly.

If you’re looking for the best cheap laptop for yourself or someone else, we’d recommend a minimum of 8GB of RAM. This is plenty if you’ll mainly be browsing the web, checking emails, and doing basic word processing (like working with Word documents).

If you tend to multitask, use productivity apps (such as spreadsheets), or plan on working with photo editing software, 16GB of RAM will serve you best.

For those planning to run demanding games or do heavy video editing, a higher RAM capacity, typically between 32GB and 64GB, will give you the performance you need.

Which SSD to buy for a laptop?

Your SSD (solid state drive) stores all your files, applications, operating system and everything else that you save and install on your laptop.

Older laptops use HDDs (Hard disk drives). However, SSDs have become the new norm in modern laptops. This is because they have much faster reading and writing speeds which makes booting, file transferring and response times a lot speedier!

All summed up, your SSD’s capacity determines how much your laptop can hold.

256GB, in our view, is the true bare minimum for SSD storage in today’s laptops. Some places might still recommend 128GB for budget laptops, however the reality is that 128GB basically only covers your operating system and essential programs. If you want any kind of personal storage, you’ll quickly find there’s no space left. It can work if you rely heavily on the cloud and stick to very light use, but it’s not practical for most people.

That being said, as an expert tech company, we recommend 512GB of SSD storage as the middle ground for most users. It’s an ideal choice for everyday home use and a strong contender if you’re looking for a fairly priced option among the best laptops for students. While it may cost more than 256GB, it offers a much better balance of storage, speed, and long-term value.

If you’re a media-heavy user, creative professional, or gamer, then 1TB or more of SSD storage is the smart move. This gives you faster performance, loads of space for large files, and extra breathing room for the future — making it a top pick if you’re after the best laptop for demanding needs.

What is the average battery life of a laptop?

Battery life is fairly straightforward to understand and easy to gauge based on how much you think you’ll need.

Your laptop’s battery life determines how long it can run on a full charge without being plugged in.

If you’re buying a big bulky laptop that will likely never move too far from a nearby outlet, then battery life shouldn’t be such a big concern for you. In that case, 6 hours of battery life will be acceptable. But we must also highlight that this is the bare minimum you should be looking for.

Our biggest recommendation would be to go for a laptop with at least 9 hours of battery life and even more if you see fit! With this long-lasting spec, you can be sure your new laptop won’t let you down when working and studying on the go.  

It’s also a good idea to consider other battery features. For example, fast charging and USB-C power delivery can save you from being tied to a wall socket for too long!

What is the best graphics card for a laptop?

The GPU (graphics processing unit), or graphics card, is responsible for producing the visuals you see on your screen, from images and videos to games and animations. It processes and renders these visuals quickly and smoothly, ensuring a seamless viewing experience.

There are two types of GPUs: integrated and dedicated. This laptop buying guide should help you pick between the two.

An integrated GPU is built into the same chip as the computer’s CPU (central processing unit), meaning it shares the computer’s main memory to perform its tasks.

A dedicated GPU, on the other hand, is a separate card or chip with its own processor and memory, so it doesn’t need to rely on the CPU like an integrated GPU does.

If you know you’ll only be completing simple tasks on your laptop, such as streaming and basic gaming use, then an integrated GPU will do you just fine. A couple of examples include an Intel Xe or AMD Radeon Vega GPU. 

If you’re an avid gamer, creative, engineer or developer working with demanding applications, you should be looking at a dedicated GPU. Try the NVIDIA RTX models or the AMD Radeon RX GPU.

What display resolution do I need for my laptop?

A laptop’s display resolution refers to how many pixels are shown on the screen at any given time. The more pixels your display has, the crisper your image will be. Therefore, if you want to improve your user experience with added detail and clarity, you’ll want to opt for a laptop with a greater display resolution, and therefore a higher number of pixels.

First up, we have FHD, also known as Full HD. Sometimes, even referred to as 1080p. FHD is a completely fine choice for users who use their device predominantly for simple tasks, such as web browsing or word processing. In fact, in these cases paying the extra money for a higher display resolution would be unnecessary.

Next up is QHD, or Quad HD, often referred to as 2K. It offers a noticeable step up from FHD with sharper, more detailed visuals. If you stream a lot of video content, the crisper picture could be worth the extra cost. For casual gamers or designers, QHD is more than capable of meeting your needs.

If you’re looking for the best gaming laptops, specifically for top-level gaming, a laptop with a display resolution of UHD, or Ultra HD, often referred to as 4K, could be the go. It’s also great if you’re a professional editor, for finer control of small details and professional results. However, 4K laptop’s aren’t as portable as their counterparts as this particular display resolution will consume a lot of your battery.

What refresh rate should my laptop have?

The refresh rate of your display is the number of times per second that the image refreshes on your laptop’s screen. The higher the refresh rate (measured in Hertz), the smoother and more fluid the visuals will appear, resulting in less motion blur, especially during fast-moving scenes!

60Hz (60 Hertz) is standard for most laptops. If you’re using your laptop for general tasks, this refresh rate will suit you well. It can also be fine for less intense tasks, such as non-competitive or slower-paced games. It’s also the more budget-friendly option, so if smooth visuals or reduced motion blur aren’t a priority, 60Hz works just fine.

For a step up, 75Hz to 120Hz is ideal. This is perfect if you want smoother visuals for faster-paced gaming or if you work with editing moving media or 3D animations. You’ll notice a clear improvement in smoothness compared to 60Hz.

Finally, if you’re in competitive or professional gaming or work with fast-moving visuals as a graphic designer or video editor, anything above 144Hz should be your go-to. The extra fluidity and responsiveness help improve accuracy and reduce eye strain.

When choosing a refresh rate, it’s important to consider how many frames per second (fps) your graphics card can actually output. For example, a 144Hz display won’t give its full benefit if your graphics card can only produce 60fps.

And that’s a wrap! We hope our laptop buying guide has been useful. If you’d like a hand picking the perfect laptop, whether for yourself or as a gift, or need help setting it up and getting comfortable with the basics, give the Geeks a call today. With our tech expertise, you can trust we’ll point you in the right direction.

This 2025 International Youth Day just been, we’re homing in on prevalent scams that are affecting popular online games for kids! In particular, we’ll be focusing on Roblox scams, Minecraft scams and Fortnite scams!

We know it’s more often than not a parent’s card connected to their child’s gaming account. That’s why we’ve put together this handy blog which lists common scams on each online game and details how exactly they work. If anything, it serves as a perfect opportunity to initiate a family discussion around online safety tips for kids. That way, you can avoid any unexpected transactions on your credit card in the future!

Roblox

Roblox has been around since 2006 and it has become a hugely popular gaming choice for kids, mostly under 16 years of age. It’s got a pretty distinctive look, with characters giving off a boxy and animated appearance. Some might even say it slightly resembles Lego! It’s like a virtual playground rather than a single game. Kids can play a wide variety of user-created games, or even build their own to share with other players.

Roblox fake trading scams

Like all of the online games for kids that we’ll be covering in this blog, trading scams are probably the most prevalent. In this Roblox scam players will trick victims into giving up Robux (the games digital currency) in exchange for something else.

Roblox has official system features, one their “trade feature” and the other their “selling feature”. Any trades or deals made outside of these features are unofficial and therefore suspicious of intent.

Some examples of suspicious trades include:

• If another player requests to “borrow” your account or items or even suggests to “lend” their own.
• Making a trade where the other player makes you go first.
• When another player offers to sell or trade for you on the condition they have access to your accounts and items.

If a trade feels risky, it probably is. So don’t risk it and opt out!

Free Robux generator scams

“Free Robux generator” scams can appear anywhere online, from YouTube videos to links in Roblox games and even in search results that rank high on the search engine results page.

These “free generators” will always result in your account, your Robux and your other items being stolen. Or in some cases, Malware being loaded onto your device. Unfortunately, there is no such thing as free Robux, free memberships, tricks or codes. So if a shady website or pop-up ad is promising you any of these freebies, walk away!

Buying and selling experiences

A Roblox “experience” refers to a user-created game or virtual world that is generated using the Roblox studio. They can be owned by one individual user, or a group of users.

Unlike the trading and buying of other stuff, Roblox has no official way to buy or sell experiences. And, since there is no official system, Roblox suggests not giving other players Robux or any other items in exchange for an experience. 

Usually, a scam will start when a scammer offers to buy or build experiences for victims on the condition that they provide access to their account, aka providing login details. This often results in the scammer stealing other items, Robux, and ultimately taking over the victim’s account.

Spam chain mail scams

This particular Roblox scam creates a sense of urgency and pressures the victim by strongly implying something terrible will happen to the them and their account should they not share a circulating message. The message will read something like, “Forward this or something bad will happen”.

This is obviously a hoax. Roblox has no policies or features that would require such a thing to avoid facing “negative consequences”. These messages are designed to spread malware using malicious links and could result in stolen data.

It’s also worth noting that if you do forward along messages like these, your account could get a legitimate warning from Roblox themselves for spamming.

Minecraft

Minecraft was initially released in 2009 and was created by Markus Persson, also known as Notch. Explained simply, it’s a sand box game where players can build, explore and survive in an iconic pixelated terrain. It’s seen as one of the more beneficial online games for kids, thanks to its educational value. It’s even been used in schools! There are five different game modes that players can choose from. Survival mode, hardcore mode, creative mode, adventure mode and spectator mode.

Fake Minecraft app scams

Recently, an investigation found 80 fake Minecraft mobile apps on Google’s Play Store that were downloaded approximately a whopping million times!

These malicious apps will aim to do a number of things. They spam users with ads, redirect users to shady websites, and/or spread malware that’s main purpose is to steal important information and data from the victim.

Our online safety tips for kids, when it comes to downloading applications, include the following.

• Only download from trusted sources. (Apple’s app store, Google’s Play Store, Microsoft Store etc.…)
• Check out reviews and app permissions before you hit install.
• Keep your device up to date so it has the latest security software.
• Ensure you have a reputable anti-virus loaded onto your device. We recommend Malwarebytes!

Minecraft phishing scams

Since Microsoft owns Minecraft, scammers will often send out phishing emails that claim to come from the reputable tech company.

These phishing emails can allege a number of things. From account issues to prompting the recipient to update.

These emails will likely include malicious links that either spread malware or take you to fake websites or payment portals. You will often be prompted to enter sensitive information, such as your login details or even financial details, ultimately resulting in money loss, account takeover or virus infections.

We’ve put together some tips for parents and kids to help spot phishing email scams. While younger children might not have their own email accounts, scams can still land in a parent’s inbox. So, both kids and parents could be tricked if they don’t know what to look for. Here’s what to keep an eye on.

• If you hover your cursor over the email and the hand pointing icon appears, this means the entire email is one image and could have something malicious linked.
• Poor spelling and grammar
• Not personalised. Doesn’t address you by name.
• Unexpected or unasked for.
• Includes strange links or addresses. Legitimate ones should end in mojang.com, minecraft.com, minecraft.net or microsoft.com.
• Names or logos might not look quite right.

If you’ve checked all these points and you’re still not 100% confident, go directly to the Minecraft website or Microsoft website. Just log in to your account and you’ll be able to see if there are any new notifications or pending account updates available.

Minecraft fake discord server scams

A popular Minecraft scam is when scammers pretend to need a teammate and invite users to a fake discord server that looks official.

Discord is a communication platform where users can speak to other users using text, voice or even video. People often use it to join “servers,” which are like group chat rooms for specific games or communities, so they can strategise, share updates, or just hang out and talk with friends who enjoy the same games.

In order to “join in as a teammate” via Discord, the victim is made to “verify” their account and tricked into giving up login details and a one-time code. What the victim doesn’t know is, this “one-time code” is actually for a password reset so the scammer can gain complete access to their account.

Some online safety tips for kids regarding Discord servers:

• Don’t talk to random people asking you to “verify your account” on Discord. (If you do, don’t join their server)
• If you’ve joined the server, don’t complete the verification if they ask for your Microsoft email or a one-time code. Real Minecraft servers will never ask for these.
• Stay cautious and do some research if you’re not 100% confident in the legitimacy of the server. Try googling what the scammer requested of you followed by the word “scam”. In this case “Minecraft Discord verification scam”.

For more advice on Discord scams, click here to read Discord’s official tips!

Fortnite

Fortnite was released in 2017 and is an online multiplayer shooting game. It has a lot of different modes that players can choose from, such as Save the World, Lego and Creative. The most popular online games for kids being Fortnite Battle Royale. This is where 100 players enter an online game with the goal of being the last individual or group standing.

Fortnite fake trading scams

A big part of the appeal of Fortnite, is the buying, earning and collecting of skins, features and items. Fortnite “skins” are outfits or costumes that a player’s character will wear in the game. Features or items can be anything from free battle passes to cosmetics, to pickaxes (used for gathering resources in Fortnite).  

Several of these skins and features are not for sale in Fortnite’s online store, but are only available based on a rewards system and other accomplishments. Because these items are so in demand, some players may choose to buy and trade for user accounts that have the items they are after.

As you can probably guess, the victim of this Fortnite scam will either pay real-world money using payment methods like Apple Pay or PayPal, or trade V-Bucks (Fortnite’s digital currency) or even their own account in exchange for the scammer’s account with its coveted skins and features. In the end, the scammer will block the victim after getting payment or access to their account. That is, without ever handing over their own account or whatever they promised to trade.

Fortnite free V-Bucks generator scams

Any Fortnite scam centred around the promise of free V-bucks is always likely to catch young Fortnite gamers who want fast money! Often, by offering “free V-Bucks generators” scammers can easily lure kids into providing their parents’ card information and other sensitive information.

Scammers will link these “free V-Bucks” promotions on websites such as YouTube and Facebook, which are platforms that are already pretty loaded with adware. They’ll also strategically promote on videos that are intended for kids. These ads will link to the scammer’s malicious websites, where the child will then be prompted to provide sensitive information.

The best lesson you can teach your kids here, is that there is no work-around for earning V-Bucks and patience is important (probably not what they want to hear!). Whether it is an Epic Game’s employee promising free V-Bucks, or a very genuine-looking ad on YouTube, it’s never legitimate!

Fortnite fake tournament scams

Since competition is a big lure for Fortnite players, scammers have wisely taken advantage of this and started creating fake tournaments.

Scammers will entice players with tournaments that promise considerably large prizes such as V-Bucks, rare items or exclusive skins.

You’ll notice the promotion of these fake events on social media or on untrustworthy websites. Please note, if a tournament is not advertised on Fortnite’s official channels or other trusted e-sports platforms, you’re probably dealing with a scam.

A fake tournament will usually go as follows. The scammer will ask for a small registration fee and/or ask you to register with personal information and account details. They’ll then collect money and sensitive credentials from hundreds of players and vanish before holding the tournament.

The scammer may also get you to download virus-loaded software by claiming that it’s a gaming tool that will improve game play.

Our biggest red flags for a Fortnite fake tournament scam are:

• Promises of large prizes that are “too good to be true”.
• Asking for a small registration fee. Although some legitimate tournaments may have a small playing fee, more often than not, it is free to enter official Fortnite events.
• Asking players to download third-party untrusted software for “better game play”.

Has your little one fallen for a scam affecting popular online games for kids? Don’t deal with the after affects yourself! Geeks on Wheels can help you manage a malware loaded device and get you set up with scam protection to prevent future mishaps having such a nasty roll on affect! We can also help you set up other preventative measures such as parental controls, data backup and two-factor authentication! Just call the Geeks today!

In recent weeks, some local businesses have been pressured to shell out thousands or risk losing important data as a result of ransomware attacks. Ransomware attacks involve installing malicious software or malware on a computer or device that usually encrypts files, making them unusable. Once ransomware has found its way onto your devices or systems, there is little that can be done to recover your data. You wont be able to unencrypt files and get your business back up and running. Taking preventative measures will help you minimise the impacts of a ransomware attack. These steps will ensure you mitigate the costs and disruption to your business are effectively. 

1.      Make regular backups of your important files.

This statement is true for your personal data and devices too. Make regular backups of all data, essential files needed for business operations. If you were to lose access to all of your recent client files today, would you be able to keep operating?

• Check that you or a member of your team know how to restore files from the backup, and regularly test that it is working as expected.
  
• Ensure you create offline backups that are kept separate, in a different location (ideally off-site), from your network and systems.
  
• Make sure that the devices containing your backup (such as external hard drives and USB sticks) are not permanently connected to your network or plugged into your device. Attackers can target connected backup devices and solutions to make recovery more difficult.
  
• You should ensure that your cloud service protects previous versions of the backup from being immediately deleted and allows you to restore to them.

Backup accounts and solutions should be protected using 2-factor or Multi-Factor Authentication (MFA), and the MFA method should not be installed on the same device that is used for the administration of backups.

2.      Staff training to prevent malware infections

Make sure you and your team are familiar with identifying potential malware and are aware of the common ways ransomware infects systems. It’s also a good idea to set some guidelines for best practice to help keep everyone’s devices and data safe. Ransomware can find its way onto systems in different ways, some common ones include:

• Social Engineering: This could include phishing emails, persuasive phone calls or even social media messages. So, training staff on how to identify these is important.
  
• Outdated Systems: Outdated devices, or software containing unpatched publicly known exploitable vulnerabilities are easy targets. Ensure your team is using up-to-date devices and software.
  
• Malicious links/websites: Just like any malware, ransomware can often find its way onto systems from malicious sites. Ensure your team isn’t using their work devices for personal use and know how to identify and avoid malicious sites.
  
• Infected physical drives: This method is less common today, but something to be aware of. If an unsuspecting user plugs an infected drive into your computer, it may execute malware and begin the encryption process, bypassing network security. Make sure you have guidelines around plugging drives into devices.
  
• Device usage: Training around using work devices safely is important. Ensure business devices are kept for that purpose and not used for personal use.

3.      Review your current network security

Many businesses, especially smaller ones, treat cybersecurity as an annoying hassle. Something they will eventually get around to, but don’t always prioritise. Now is the perfect time to review your current security protocols and implement any changes needed.

• Install antivirus & browser protection: At a minimum, make sure you have antivirus and browser protection running on all devices connected to your network or those with access to your backups and important files. Even with the above training, users can still make errors and find themselves on malicious sites.
  
• Update devices and software: By updating your system, you can mitigate risks associated with unpatched vulnerabilities. In simple terms, older software has security risks that newer versions have already fixed. If you don’t upgrade to the newer versions, these known risks are easy for scammers to exploit.
  
• Use MFA & strong password policies: Multifactor authentication is an important tool for keeping your backup files secure. It can also be used to authenticate users so that if malware steals credentials, they can’t easily be reused. It’s also important to ensure all users are using strong, unique passwords that have no personal information and are not used for other personal logins. Read our guidelines for creating strong passwords here.
  
• Review and remove invalid permissions: This is an easy step to forget, but it’s important to remove permissions after team members move on. Review this regularly. More valid user credentials are more (potentially vulnerable) entry points to your system.
  
• Segment networks & layered defence: Although not always possible for smaller businesses, it’s a good idea to limit the access a malicious actor has if they gain access to one part of your network.

4.      Have a plan

Failing to plan is planning to fail. That adage applies to cybersecurity as well. In the modern digital landscape, risks and threats are inevitable. It’s important you have a plan and procedure in place for what to do if the worst should happen. Response plans can start simple and become as complex as your business or organisation requires. The basics include things like:

• Establish critical data and assets: Understand the impact a malware attack may have on your most important devices.
  
• Decide who needs to know what: A quick response is vital to limiting the fallout of a ransomware attack, so it’s important to establish who needs to be contacted at the first sign of an attack.

• Discuss how you will respond: It’s important you’ve thought about how you will respond to the ransom demand and what your first steps will be to protect your systems.

Should I pay the ransom?

The New Zealand Government strongly discourages the payment of ransoms to cybercriminals according to their guidance on cyber ransom payments. The government guidelines go on to outline the implications of paying a ransom, which include.

• No guarantee of the end of an incident, or the removal of malicious software. It does not guarantee that you will get your data back.
  
• Creating a financial incentive for criminals to continue or expand their activities, including potentially targeting you again.

If you haven’t put a plan in place for how to manage ransomware risks and respond to attacks, then now’s the best time to get started! Reach out to the friendly Geeks on Wheels team for some friendly support and advice on 0800 424 335.