{"id":18582,"date":"2025-05-13T16:53:27","date_gmt":"2025-05-13T04:53:27","guid":{"rendered":"https:\/\/geeksonwheels.co.nz\/?p=18582"},"modified":"2025-08-14T10:35:30","modified_gmt":"2025-08-13T22:35:30","slug":"the-ultimate-it-support-package","status":"publish","type":"post","link":"https:\/\/geeksonwheels.co.nz\/computing\/the-ultimate-it-support-package\/","title":{"rendered":"The Ultimate IT Support Package"},"content":{"rendered":"<div class=\"wp-block-post-author-name\">Manfred James<\/div>\n\n<div class=\"wp-block-post-date\"><time datetime=\"2025-05-13T16:53:27+12:00\">May 13, 2025<\/time><\/div>\n\n\n<p>Wouldn\u2019t everyone love <strong>unlimited free<\/strong> access to remote tech support? Discounted onsite help from experts and a free check on the health and security of their devices? Say hello to New Zealand\u2019s best IT support package, Geek+. With a Geek+ membership, you get all that and more. The best part is that memberships start from <a href=\"https:\/\/geeksonwheels.co.nz\/geekplus\/\">only $189 a year<\/a>.<\/p>\n\n\n\n<p>If you or someone you know isn\u2019t the best with technology, wants to focus their energy on other aspects of their business or is simply too busy for time-consuming tech issues, then stop paying hundreds for quick fixes. It\u2019s time to stop constantly bugging your tech-savvy kids and instead get dedicated IT help year-round! Geek+ is the \u201call you need\u201d tech solution membership designed to save you money and time whilst eliminating stress.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-1-1024x576.png\" alt=\"\" class=\"wp-image-18587\" srcset=\"https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-1-1024x576.png 1024w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-1-300x169.png 300w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-1-768x432.png 768w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-1-1536x864.png 1536w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-1-2048x1152.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">The core benefits of Geek+<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Free unlimited help from our Geek+ Helpline Experts<\/h3>\n\n\n\n<p>The most cost-effective and time-saving tech support solution you could imagine. The premier feature of Geek+ is the unlimited access to our Geek Helpline, which is manned by our <a href=\"https:\/\/geeksonwheels.co.nz\/services\/geek-helpline-remote-tech-support\/\">expert helpline technicians!<\/a><br><br>A time-saving service that takes all of the stress out of tech. With solutions simply a call away, you can get back to the task at hand quicker. Did you know we can solve 80% of tech issues remotely? The Geek Helpline technicians utilise remote access to simply and securely resolve issues without the need for an on-site visit. Instead of paying a call-out fee and a service charge each time, get a full year of expert tech support\u2014starting from just $189!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Free health and security check<\/h3>\n\n\n\n<p>As a member of Geek+, you don\u2019t just get unlimited tech support. You also get a yearly,<strong> thorough and comprehensive Health and Security check<\/strong> completely free of charge. We rely on our computers for everything these days, so it\u2019s important that we do our best to look after them! Overall, a Health and Security check will give you peace of mind that your treasured hardware isn\u2019t going to fail on you out of the blue, and that it is free of malware, viruses and other dangers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Save money with exclusive member discounts<\/h3>\n\n\n\n<p>Sometimes the best way to solve tech troubles is with an on-site technician. When this is the case, you\u2019ll <strong>get an exclusive 20% off the standard hourly rate for labour<\/strong>! This is ideal when you need hands-on help with practical tech issues, like fixing Wi-Fi problems or setting up Smart Home devices.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2240\" height=\"1260\" src=\"https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-1-1.png\" alt=\"\" class=\"wp-image-18607\" srcset=\"https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-1-1.png 2240w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-1-1-300x169.png 300w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-1-1-1024x576.png 1024w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-1-1-768x432.png 768w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-1-1-1536x864.png 1536w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-1-1-2048x1152.png 2048w\" sizes=\"auto, (max-width: 2240px) 100vw, 2240px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Get more with Premium!<\/h3>\n\n\n\n<p>Upgrade to a Geek+ Premium membership and enjoy even more benefits! You&#8217;ll <strong>receive a free premium antivirus subscription<\/strong> with our trusted provider, Malwarebytes, plus <strong>a 1TB hard drive (valued at $139) <\/strong>when you first join. Your membership also includes <strong>at least two remote backup checks per year<\/strong>, carried out by the Geek+ Helpline to keep your data safe and secure.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"18592\" src=\"https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-2-1024x576.png\" alt=\"\" class=\"wp-image-18592\" srcset=\"https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-2-1024x576.png 1024w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-2-300x169.png 300w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-2-768x432.png 768w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-2-1536x864.png 1536w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-2-2048x1152.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"18589\" src=\"https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-3-1024x576.png\" alt=\"\" class=\"wp-image-18589\" srcset=\"https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-3-1024x576.png 1024w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-3-300x169.png 300w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-3-768x432.png 768w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-3-1536x864.png 1536w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-3-2048x1152.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Who can benefit from Geek+?<\/h2>\n\n\n\n<p>Choose a plan that works for you, your wh\u0101nau or your business! Our available plans include <a href=\"https:\/\/geeksonwheels.co.nz\/geek-join-the-geek-club-individual\/\">Geek+ for individuals<\/a>, <a href=\"https:\/\/geeksonwheels.co.nz\/geek-join-the-geek-club-couple\/\">Geek+ for couples<\/a>, <a href=\"https:\/\/geeksonwheels.co.nz\/geek-join-the-geek-club-family\/\">Geek+ for families<\/a> and <a href=\"https:\/\/geeksonwheels.co.nz\/geek-join-the-geek-club-business\/\">Geek+ for businesses!<\/a> All of which can be upgraded to premium so you can reap the extra benefits!<br><br>Geek+ is perfect for everyone, from business owners needing expert tech support without breaking the bank, to families wanting to keep their devices working the way they should, whilst having unlimited access to support for those annoying tech troubles that could often be solved far quicker with expert input.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-5-1-1024x576.png\" alt=\"\" class=\"wp-image-18596\" srcset=\"https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-5-1-1024x576.png 1024w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-5-1-300x169.png 300w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-5-1-768x432.png 768w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-5-1-1536x864.png 1536w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-5-1-2048x1152.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Priority for Geek+ Business!<\/h2>\n\n\n\n<p>We know how important properly functioning technology is to a business, so <strong>as a <\/strong><a href=\"https:\/\/geeksonwheels.co.nz\/geek-join-the-geek-club-business\/\"><strong>Geek+ Business<\/strong><\/a><strong> member, your tech will become our number one priority!<\/strong> That&#8217;s right, Geek+ Business members get <strong>unlimited priority IT Helpdesk access<\/strong> and onsite <strong>Health &amp; Security checks<\/strong> for all registered devices.<\/p>\n\n\n\n<p>You\u2019ll get the best out of your business devices with us as your dedicated expert IT department, and you\u2019ll be able to spend more time focusing on what you do best while we focus on the technology! With year-round tech support at a fraction of the cost, you\u2019ll avoid expensive one-time fixes and the overhead of a full-time IT department. This is perfect for small businesses looking for expert assistance without the hefty price tag!<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-6-1024x576.png\" alt=\"\" class=\"wp-image-18588\" srcset=\"https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-6-1024x576.png 1024w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-6-300x169.png 300w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-6-768x432.png 768w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-6-1536x864.png 1536w, https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog-6-2048x1152.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">What our members think about Geek+<\/h2>\n\n\n\n<p>Don\u2019t take our word for it! Check out what some of our current Geek+ members have been saying about our ultimate IT support package! <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>I&#8217;m a registered user of the Geek Helpline, which is a godsend. Jim fixed not only a new problem\u2014losing access to Word and Firefox, both of which happened unexpectedly and at the most inconvenient time\u2014but also a longstanding printing issue that at least three others had tried in vain to fix. The Helpline is easy to use and cost-efficient, particularly if you&#8217;re lucky enough to have someone like Jim at the other end of the phone.<\/em><\/p>\n<cite><em><strong>Marjorie M (Geek Plus Individual Member)<\/strong><\/em><\/cite><\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em><em>All the staff I have dealt with at Geeks on Wheels, be it Vaughan or whoever, have been a pleasure to deal with and it\u2019s so great to have a company who most obviously puts their clients first with outstanding service\u2014the yearly subscription has already paid for itself a hundred times over already. Thanks, team!<\/em><\/em><\/p>\n<cite><em><strong><em><strong>Maria at MicroMed (Geek Plus Business Member)<\/strong><\/em><\/strong><\/em><\/cite><\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em><em><em>I have only praise for the Geek team. After initial difficulties with a new printer and a failing newish PC, all problems were eventually resolved in minimal time to my total satisfaction. The value of my Geek Plus Premium membership was demonstrated fully, and I can only recommend it strongly to everyone else.<\/em><\/em><\/em><\/p>\n<cite><em><strong><em><strong><em><strong>Anonymous (Geek Plus Individual Premium Member)<\/strong><\/em><\/strong><\/em><\/strong><\/em><\/cite><\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em><em><em><em>Amazingly, I found my way around the website to pay my Geeks Plus subscription, which I have used several times in the past year\u2014sometimes for small issues with an easy answer that I had no idea how to remedy. These guys and gals are angels!<\/em><\/em><\/em><\/em><\/p>\n<cite><em><strong><em><strong><em><strong><em><strong>Margaret P (Geek Plus Individual Member)<\/strong><\/em><\/strong><\/em><\/strong><\/em><\/strong><\/em><\/cite><\/blockquote>\n\n\n\n<p>Get the best out of your technology starting from $189 today! If you\u2019d like to learn more about plans and pricing, <a href=\"https:\/\/shop.geeksonwheels.co.nz\/collections\/geek-subscription\/Geek-Plus\">click here!<\/a> If you want some more custom business solutions <a href=\"https:\/\/geeksonwheels.co.nz\/contact-geeks-on-wheels\/\">contact us<\/a> at <strong>0800 424 335<\/strong> to discuss your options!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wouldn\u2019t everyone love unlimited free access to remote tech support? Discounted onsite help from experts and a free check on the health and security of their devices? Say hello to New Zealand\u2019s best IT support package, Geek+. With a Geek+ membership, you get all that and more. The best part is that memberships start from [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":18586,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[352,26,27,598],"tags":[14,683,685,684],"class_list":["post-18582","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buying-guide","category-computing","category-geek-life","category-news-updates","tag-it-support","tag-new-zealand-it-supoort","tag-tech-helpdesk","tag-tech-support"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Ultimate IT Support Package - Geeks on Wheels<\/title>\n<meta name=\"description\" content=\"New Zealand\u2019s best IT support package - From only $189 per year for unlimited tech and computer support. 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Perfect for individuals and SMEs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/geeksonwheels.co.nz\/computing\/the-ultimate-it-support-package\/\" \/>\n<meta property=\"og:site_name\" content=\"Geeks on Wheels\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GeeksOnWheels\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-13T04:53:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-13T22:35:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/geeksonwheels.co.nz\/wp-content\/uploads\/2025\/05\/Geek-Blog.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Manfred James\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Geeks_Tweet\" \/>\n<meta name=\"twitter:site\" content=\"@Geeks_Tweet\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Manfred James\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/geeksonwheels.co.nz\/computing\/the-ultimate-it-support-package\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/geeksonwheels.co.nz\/computing\/the-ultimate-it-support-package\/\"},\"author\":{\"name\":\"Manfred James\",\"@id\":\"https:\/\/geeksonwheels.co.nz\/#\/schema\/person\/9282445aaddeb85cb6644da9378ec5ea\"},\"headline\":\"The Ultimate IT Support Package\",\"datePublished\":\"2025-05-13T04:53:27+00:00\",\"dateModified\":\"2025-08-13T22:35:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/geeksonwheels.co.nz\/computing\/the-ultimate-it-support-package\/\"},\"wordCount\":1036,\"publisher\":{\"@id\":\"https:\/\/geeksonwheels.co.nz\/#organization\"},\"keywords\":[\"it support\",\"New Zealand IT Supoort\",\"Tech Helpdesk\",\"Tech Support\"],\"articleSection\":[\"Buying Guide\",\"Computing\",\"Geek Life\",\"News &amp; Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/geeksonwheels.co.nz\/computing\/the-ultimate-it-support-package\/\",\"url\":\"https:\/\/geeksonwheels.co.nz\/computing\/the-ultimate-it-support-package\/\",\"name\":\"The Ultimate IT Support Package - Geeks on Wheels\",\"isPartOf\":{\"@id\":\"https:\/\/geeksonwheels.co.nz\/#website\"},\"datePublished\":\"2025-05-13T04:53:27+00:00\",\"dateModified\":\"2025-08-13T22:35:30+00:00\",\"description\":\"New Zealand\u2019s best IT support package - From only $189 per year for unlimited tech and computer support. 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